This past week, Microsoft released the “New XBox Experience“, which provided a wide range of enhancements to the system. One of these was streaming video via Netflix for XBox Live ‘Gold’ subscribers with an unlimited Netflix subscription. I’ve been a Netflix subscriber off and on for a few years now, and already had the Gold subscription to XBL, so I gave it a shot. The results were so-so.
To get it setup, you need to download a small update for the XBox, and then type the code it gives you into a form on the Netflix webpage. This was a painless process, the update was only a few MB to download, and the account linking went off without a hitch. After that, any movies in your ‘Instant Queue’ will show up within the Netflix player on the console, with a UI similiar to the ‘Cover View‘ of iTunes.
After you choose an item to watch, the player attempts to determine your connection speed, buffers for about 15 seconds, and your video starts playing. You’ve got basic controls during playback - pause, fast forward, rewind, skip back/ahead. All in all, it is a very simple, painless process.
At first, things seemed to be great. I queued up one of their HD movie selections, and it played through fine. After the initial success, I queued up a handful of movies and TV shows. The selection was fairly limited in my opinion - of the 30 or so movies in my regular queue, only 5 of them were available for instant streaming. Of those five, two were not able to be streamed to the XBox because of licensing issues with Columbia Tristar, a studio owned by Sony.
My ultimate test of the service came over the weekend, with a marathon of the short lived TV series “Jericho“. I ran into pretty much the same issue as earlier in the week - watching episodes early in the day was fairly painless, but as day turned into night, my connection suffered and soon I was watching episodes barely above YouTube quality.
Now, this isn’t really the fault of Netflix - it is a problem with the internet connection from the cable company, that they don’t have the infrastructure to support the connection they sell you when the entire neighborhood gets online at night. The problem with this is that they don’t seem to be that great at figuring out your connection speed from the start.
Early in the evening, each episode would start out at 4 bars (out of 4), and about a minute or two in, the video would freeze, and the Netflix screen would popup saying that the connection speed had changed, it would redo its speed test, then buffer a lower quality video. As the hours got later this would sometimes happen again partway through an episode, and the quality was downgraded to the YouTube quality version. Eventually it got to the point where it was starting at 3 bars, and partway through would drop down.
The 4 bar quality is pretty good, and the 3 bar quality is acceptable. Any lower than that and it’s not worth it in my opinion. I only hung in there because I was already pretty far into the series and wanted to see how things ended, but if I were watching a movie, I would have just cancelled it and waited for the actual DVD to come.
Another HUGE drawback is that there is no way to browse the Netflix library on the XBox - you can only watch the titles that you have already added to your instant queue via your PC. This isn’t a huge deal if you have a computer close by, but it does add another layer to the service that just seems unecessary.
All in all, if you are already an XBL Gold and Netflix subscriber, this costs you nothing extra and is a nice bonus. If not then, I don’t feel it is really worth it, given the current title selection, potential bandwidth issues, and the inability to browse titles on the console. Overall, I think Netflix is a good deal, but if you are really only interested in the streaming video, its probably not worth the $8.99 a month for the cheapest plan that offers unlimited streaming.